FAQs
Simply click the Join Now button at the top of this page to get started. You will be directed to create a new account. There is no cost to joining, and you earn 15 points upon signing up. Those who were members of our prior rewards program or who have accounts on our site will be automatically enrolled. By signing up for Major Rewards Program, you accept the Terms of Service and Privacy Policy.
There are three tiers: Backstage, Runway and Red Carpet. Each tier is based on your annual spend on patrickta.com. You will start to accumulate points and rewards the day you sign up and your annual spend will be calculated one year after your sign-up date.
Many actions will earn you points within our loyalty program and we are always adding new ways! View the complete list of ways to earn on our Major Rewards page.
Once you have accumulated enough points to redeem a reward, you can simply select one reward from the dropdown menu at checkout. Remember that you’ll need to be logged into your patrickta.com account to see your available points. Points are only redeemable on patrickta.com.
We hope you love every beauty purchase, but in the event you need to make a return, the points value of the returned product will be deducted from your balance.
Your balance is displayed on the “My Rewards” tab on your My Account page.
As long as you have an active Major Rewards account, your points will not expire. Your Major Rewards account will only be determined as inactive after there have been no changes to your point balance after 1 year.
In most cases you will see new points added to your account immediately after completing the points-eligible action. Points earned for placing an order may take up to 5-7 business days to add to your account. Orders must ship before the points earned are reflected in your account.
At that time, the status of your order will update to “fulfilled” in your Order History and the respective points earned will be listed. In other words, once your order is on its way to you, so are your newly earned points.
In order to earn points in exchange for writing a product review, you must do so directly via the “Leave Us a Review” email sent to you ~2 weeks following your purchase.
Once your review is verified and reflected on the site, your newly earned points will be listed with your Rewards History within your account. If you left a review and are still not seeing your points, reach out to help@patrickta.com and we will look into the matter for you!
Once your referral makes a successful purchase via the link you sent them, you will be notified via email that you have 150 new points available in your account. That’s equal to $15 USD!
On your birthday you will receive an email with all of the details of your birthday treat. The higher the tier, the juicier the treat. Apply the provided discount code at checkout to redeem your exclusive treat. This offer must be redeemed within the month of receiving and cannot be combined with other promotion codes or point redemptions.
Members with Runway and Red Carpet status will receive early access to new product releases and offers throughout the year. Keep an eye out in your email inbox!
Unfortunately, no. Points and promotional codes are currently not able to be combined at checkout.
Yes, but please note that all points for cash amounts are reflected in US Dollars on our site, no matter the region you reside or checkout in.
Points will begin accumulating for all customers starting on the program launch date of June 6th, 2024.
If you do not earn the points required to maintain your status within 12 months, your status will change to the relevant tier based on your spend. Once you have attained Runway or Red Carpet status, your status is valid for the next 12 months.